Session Replay Pricing and Cost Comparison (2026)

Session replay pricing depends on how many recordings you capture, how long you keep them, and which diagnostics you need. Clairvio starts free for 25 sessions per month, with paid plans from $9/month for 200 on-demand recordings. Compare those allowances with your expected recording volume, not just your website traffic.

Jump to the cheapest options for small teams or enterprise cost drivers.

Looking for UserReplay pricing and alternatives? Jump to the availability notes below, or compare current options here.

Session replay pricing at a glance

Pricing sources checked September 7, 2026. Dollar amounts shown for Clairvio are USD per month. Vendor terms can change; follow each provider’s link for current allowances and billing commitments. Unverified amounts are omitted.

Clairvio pricing and included retention

• Free: 25 sessions/month, 7-day retention.
• Starter — $9/month: 200 sessions/month, 30-day retention.
• Growth — $49/month: 1,000 sessions/month, 90-day retention.
• Scale — $99/month: 5,000 sessions/month, 365-day retention.

All four plans include session replay, console capture, and the network inspector. Recording starts through a magic link or support widget. Ordinary visitors do not consume a recording simply by visiting your site. See the full plan comparison for workspace limits.

Compare billing models before comparing prices

Continuous capture can preserve the session that happened before a customer reported a problem. On-demand recording captures a new reproduction after activation. These serve different needs: an on-demand tool cannot recover an earlier session that was never recorded.

Continuous recording does not necessarily mean paying for every visit. Sampling, capture rules, and session definitions affect usage. Ask each provider how it counts a session and what happens when you reach the allowance. Do not treat page views, users, analytics events, and replay recordings as interchangeable units.

For example, suppose you expect 1,000 diagnostic recordings this month. Clairvio Growth covers that volume for $49 with 90-day retention. If you expect repeat attempts or QA recordings beyond those 1,000, include them in the estimate. This example is a Clairvio budget, not a claim that another provider must charge more.

For broader coverage decisions, see on-demand versus always-on session replay.

Cheapest session replay for small teams and startups

For a small team, the cheapest option depends on what you are trying to learn:

• Broad behaviour on a marketing site: Microsoft Clarity is free. PostHog (5,000 recordings/month) and Fullstory (30,000 sessions/month) have large free tiers.
• Debugging customer-reported bugs: you do not need to record every visitor. Clairvio's free plan covers 25 diagnostic sessions a month, and Starter is $9 for 200, with console and network capture included.
• Avoiding per-seat costs: Clairvio prices by session allowance and workspaces, not seats, so adding support and engineering teammates does not change the bill.

Watch for free tiers that limit retention or diagnostics. A free replay without console errors or API responses can cost more in engineering time than a paid plan.

How much does enterprise session replay cost?

Enterprise session replay is usually quote-based, so published list prices rarely tell the whole story. The main cost drivers are:

• Recorded volume: sessions per month after sampling, which scales with traffic.
• Retention: extended replay storage is often an add-on.
• Seats and roles: some vendors charge per user or per product module.
• Platform bundling: tools like Datadog price replay alongside RUM, so the replay cost depends on your wider observability bill.
• Compliance requirements: SSO, data residency, and audit features may require a higher tier.

To estimate ROI, compare the cost per month with the engineering and support hours spent reproducing bugs. If most of your replay use is investigating specific tickets, recording only those sessions can cut volume dramatically compared with capturing all traffic. See our GDPR checklist for the compliance questions to raise during procurement.

Vendor pricing details to check

LogRocket and Fullstory

LogRocket’s pricing page is the place to confirm your session tier, seats, retention, and monthly versus annual commitment. We have omitted older dollar figures that we could not reliably reconfirm. Fullstory lists 30,000 monthly sessions on its free plan; request current paid pricing. Its advertised analytics retention should not be assumed to be the same as replay retention.

Hotjar / Contentsquare

Hotjar’s pricing URL now redirects to Contentsquare. Use the current Contentsquare plans instead of budgeting from older Hotjar daily-session prices. Confirm the product, session allowance, and replay retention in the offer you select.

Microsoft Clarity

Microsoft Clarity is free. Evaluate whether its diagnostics, recording controls, and retention meet your workflow before choosing solely on price.

Datadog

Use Datadog’s current pricing to distinguish RUM charges from session replay charges and check billing commitments. A headline RUM rate alone is not a complete replay budget. We break down Datadog's RUM and replay rates with a worked example in Datadog session replay pricing.

PostHog

PostHog includes 5,000 replay recordings per month free, separately from its one-million-event analytics allowance. Estimate paid replay usage in recordings and check its current calculator, retention terms, and billing limits.

UserReplay pricing: availability and alternatives

TrustRadius lists UserReplay as discontinued. We could not verify a current official price list or new-purchase offer. This is a third-party product-status listing, not a vendor shutdown announcement. Historical quotes should not be presented as current prices.

If you already have a contract, confirm service availability, renewal terms, data access, and export options with your provider. We have not verified historical contract amounts or a universal migration path.

For an alternative, start with the workflow you need to retain. Evaluate broader analytics tools if you need funnels and behavior across traffic. Consider Clairvio if you need to reproduce a customer-reported problem with replay, console logs, and network requests. It does not replace a historical analytics archive. Our session replay buyer’s guide covers the wider selection.

Questions to answer before choosing a plan

How much do session replay tools typically cost?

Free tiers range from a few dozen recordings (Clairvio, 25/month) to thousands (PostHog 5,000; Fullstory 30,000), and Microsoft Clarity is free. Paid plans are usually priced by recorded sessions per month, sometimes with seats, retention, or add-ons on top. Clairvio paid plans run $9 to $99 per month.

What is the cheapest session replay tool for small teams?

Microsoft Clarity is free, and PostHog and Fullstory have generous free tiers for always-on analytics. If you only need to debug customer-reported issues, an on-demand tool like Clairvio ($9/month for 200 sessions) keeps cost tied to investigations rather than traffic.

Is there session replay without per-seat pricing?

Yes. Clairvio plans are priced by monthly session allowance and workspaces rather than per seat. PostHog and Microsoft Clarity also do not price replay per seat. Confirm seat terms for any enterprise contract.

How much does Clairvio session replay cost?

Clairvio is free for 25 sessions per month. Starter is $9 for 200 sessions, Growth is $49 for 1,000 sessions, and Scale is $99 for 5,000 sessions per month. Recordings are activated through a magic link or support widget.

How many sessions should I budget for?

Estimate the recordings you expect to capture, including repeat reproductions and QA sessions. For continuous capture, apply your sampling settings to traffic estimates. A support ticket is not necessarily one recording.

Does session replay pricing include retention?

Check replay retention separately from analytics retention, plus any charges for extended storage, seats, or additional features. Clairvio includes 7 days on Free, 30 days on Starter, 90 days on Growth, and 365 days on Scale.

Is UserReplay pricing still available?

TrustRadius lists UserReplay as discontinued. We could not verify a current official price list or new-purchase offer. Existing customers should confirm contract, data access, and export options with their provider.

For support-led debugging, start with an estimate of monthly reproductions and the time your team needs to investigate them. Compare Clairvio plans or start free with 25 sessions per month.