Session Replay Pricing: Plans & UserReplay Alternatives

Session replay pricing depends on how many recordings you capture, how long you keep them, and which diagnostics you need. Clairvio starts free for 25 sessions per month, with paid plans from $9/month for 200 on-demand recordings. Compare those allowances with your expected recording volume, not just your website traffic.

Looking for UserReplay pricing and alternatives? Jump to the availability notes below, or compare current options here.

Session replay pricing at a glance

Pricing sources checked September 7, 2026. Dollar amounts shown for Clairvio are USD per month. Vendor terms can change; follow each provider’s link for current allowances and billing commitments. Unverified amounts are omitted.

Clairvio pricing and included retention

• Free: 25 sessions/month, 7-day retention.
• Starter — $9/month: 200 sessions/month, 30-day retention.
• Growth — $49/month: 1,000 sessions/month, 90-day retention.
• Scale — $99/month: 5,000 sessions/month, 365-day retention.

All four plans include session replay, console capture, and the network inspector. Recording starts through a magic link or support widget. Ordinary visitors do not consume a recording simply by visiting your site. See the full plan comparison for workspace limits.

Compare billing models before comparing prices

Continuous capture can preserve the session that happened before a customer reported a problem. On-demand recording captures a new reproduction after activation. These serve different needs: an on-demand tool cannot recover an earlier session that was never recorded.

Continuous recording does not necessarily mean paying for every visit. Sampling, capture rules, and session definitions affect usage. Ask each provider how it counts a session and what happens when you reach the allowance. Do not treat page views, users, analytics events, and replay recordings as interchangeable units.

For example, suppose you expect 1,000 diagnostic recordings this month. Clairvio Growth covers that volume for $49 with 90-day retention. If you expect repeat attempts or QA recordings beyond those 1,000, include them in the estimate. This example is a Clairvio budget, not a claim that another provider must charge more.

For broader coverage decisions, see on-demand versus always-on session replay.

Vendor pricing details to check

LogRocket and Fullstory

LogRocket’s pricing page is the place to confirm your session tier, seats, retention, and monthly versus annual commitment. We have omitted older dollar figures that we could not reliably reconfirm. Fullstory lists 30,000 monthly sessions on its free plan; request current paid pricing. Its advertised analytics retention should not be assumed to be the same as replay retention.

Hotjar / Contentsquare

Hotjar’s pricing URL now redirects to Contentsquare. Use the current Contentsquare plans instead of budgeting from older Hotjar daily-session prices. Confirm the product, session allowance, and replay retention in the offer you select.

Microsoft Clarity

Microsoft Clarity is free. Evaluate whether its diagnostics, recording controls, and retention meet your workflow before choosing solely on price.

Datadog

Use Datadog’s current pricing to distinguish RUM charges from session replay charges and check billing commitments. A headline RUM rate alone is not a complete replay budget.

PostHog

PostHog includes 5,000 replay recordings per month free, separately from its one-million-event analytics allowance. Estimate paid replay usage in recordings and check its current calculator, retention terms, and billing limits.

UserReplay pricing: availability and alternatives

TrustRadius lists UserReplay as discontinued. We could not verify a current official price list or new-purchase offer. This is a third-party product-status listing, not a vendor shutdown announcement. Historical quotes should not be presented as current prices.

If you already have a contract, confirm service availability, renewal terms, data access, and export options with your provider. We have not verified historical contract amounts or a universal migration path.

For an alternative, start with the workflow you need to retain. Evaluate broader analytics tools if you need funnels and behavior across traffic. Consider Clairvio if you need to reproduce a customer-reported problem with replay, console logs, and network requests. It does not replace a historical analytics archive. Our session replay buyer’s guide covers the wider selection.

Questions to answer before choosing a plan

How much does Clairvio session replay cost?

Clairvio is free for 25 sessions per month. Starter is $9 for 200 sessions, Growth is $49 for 1,000 sessions, and Scale is $99 for 5,000 sessions per month. Recordings are activated through a magic link or support widget.

How many sessions should I budget for?

Estimate the recordings you expect to capture, including repeat reproductions and QA sessions. For continuous capture, apply your sampling settings to traffic estimates. A support ticket is not necessarily one recording.

Does session replay pricing include retention?

Check replay retention separately from analytics retention, plus any charges for extended storage, seats, or additional features. Clairvio includes 7 days on Free, 30 days on Starter, 90 days on Growth, and 365 days on Scale.

Is UserReplay pricing still available?

TrustRadius lists UserReplay as discontinued. We could not verify a current official price list or new-purchase offer. Existing customers should confirm contract, data access, and export options with their provider.

For support-led debugging, start with an estimate of monthly reproductions and the time your team needs to investigate them. Compare Clairvio plans or start free with 25 sessions per month.